Frequently asked questions

Ordering, renting, fittings and delivery. If your question is not here, WhatsApp the studio and a human will answer it.

How far ahead should I book?

At least 48 to 72 hours for a bespoke fitting, and the booking form will not accept a date sooner than that. For bridal work, two to three weeks gives the workshop room to do it properly.

Do I pay when I submit the form?

No. The form costs nothing and commits you to nothing. A stylist reviews it and comes back with curated options and transparent pricing, and you decide from there.

What is the difference between buying and renting?

A bought piece is yours. A rental is priced per day, comes fitted, and goes back to us afterwards — cleaning is included and you do not handle it.

Can you dress a whole wedding party?

Yes, that is what the Group Co-ord Fits service mode is for. Add one item row per person in the booking form, or describe the group in the notes field and we will work it out with you.

What if nothing fits me off the rack?

Choose 'Bespoke custom fit' as the size. Our tailors take measurements at the fitting rather than guessing from a size chart.

Do you deliver outside Dhaka?

Yes, nationwide. Outside Dhaka, allow an extra one to three days and expect fittings to happen over video rather than in the studio.

Can I send you a reference photo?

Please do. The booking form takes up to five reference images — a Pinterest screenshot or a photo of something you already own is more useful to a stylist than a paragraph of description.

What happens if I damage a rental?

Ordinary wear is expected and costs you nothing. Significant damage is assessed against the piece's replacement value; the rental policy sets out how.